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LiraSpin Online Casino

Privacy Policy for LiraSpin Online Casino

Last Updated: 29 October 2024

Introduction

Welcome to LiraSpin Online Casino. Protecting your personal information and privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your data when you use our website https://liraspin.eu.com, including through mobile devices, our software, and our services. By accessing and using our services, you accept and consent to the practices described in this policy.

1. Data Controller Information

The data controller responsible for your data is LiraSpin Online Casino, licensed by the Curacao eGaming Authority. For questions or concerns regarding this policy, please contact us at:

2. Data We Collect

We collect different types of data to operate effectively and provide you with the best gaming experience. The types of data we collect include:

  1. Personal Identification Information:
    • Mandatory Information: Full name, email address, contact number, date of birth, address.
    • Verification Information: Copies of identification documents such as a passport, national ID, or driving license.
  2. Account and Financial Information:
    • Transactional Data: Details about deposits, withdrawals, and gaming activities.
    • Banking Data: Payment details including bank account numbers, e-wallet, or cryptocurrency wallet addresses.
  3. Technical Information:
    • Device Data: IP address, browser type, operating system, device type.
    • Usage Data: Pages visited, time spent on pages, clicks, and other interactions.
    • Cookies: Information collected via cookies and similar tracking technologies.
  4. Marketing and Communication Preferences:
    • Your preferences for receiving promotional materials and notifications.

3. How We Use Your Data

We process your data for the following purposes:

  1. Service Provision:
    • To manage and operate your account, validate identity, and enable transactions.
    • To personalize and improve your gaming experience.
  2. Legal and Regulatory Compliance:
    • To fulfill our regulatory obligations under Curacao license requirements and EU laws, such as GDPR.
    • To verify identity and conduct anti-fraud, AML (Anti-Money Laundering), and KYC (Know Your Customer) checks.
  3. Communication and Support:
    • To communicate about your account, provide customer support, and address complaints or issues.
  4. Marketing:
    • With your consent, to send promotional information about products, offers, and bonuses that may interest you.
  5. Analytics and Improvements:
    • To analyze user behavior on our platform to improve our services and enhance our security features.

4. Sharing and Disclosure of Data

We may share your data with:

  1. Service Providers:
    • Third-party providers assisting with payment processing, identity verification, customer support, IT, and analytics.
  2. Legal Authorities and Regulators:
    • To comply with applicable legal obligations, prevent fraud, and protect the security of our users and platform.
  3. Marketing and Advertising Partners:
    • Only with your consent, to provide targeted marketing or promotional materials.

5. International Data Transfers

Since our casino is licensed in Curacao, data may be transferred outside the EU. Any data transfer will comply with GDPR, ensuring that adequate protection measures are in place for your personal information.

6. Data Retention

Your personal information will be retained only for as long as necessary to fulfill the purposes outlined in this policy. For regulatory and tax purposes, certain data may be retained for up to 10 years, in line with legal and regulatory requirements.

7. Your Rights

As a user, you have the following rights regarding your personal data:

  1. Right to Access: Obtain a copy of your personal data held by us.
  2. Right to Rectification: Request corrections if your data is inaccurate.
  3. Right to Erasure: Request deletion of your personal data under certain conditions.
  4. Right to Restriction: Restrict our use of your data under specific circumstances.
  5. Right to Data Portability: Receive your data in a commonly used format and transmit it to another service provider.
  6. Right to Withdraw Consent: Withdraw consent for data processing at any time.
  7. Right to Lodge a Complaint: File a complaint with a supervisory authority within the EU if you believe your rights are violated.

To exercise any of these rights, please contact us at support@liraspin.com.

8. Security Measures

We use state-of-the-art security measures to protect your data, including:

  • Encryption: All data transfers are encrypted via SSL.
  • Access Control: Restricted access to your personal data to authorized personnel only.
  • Regular Audits: Internal audits to ensure compliance with data protection laws.
  • Data Anonymization: Where possible, data is anonymized to protect user identity.

9. Cookie Policy

Our site uses cookies and similar tracking technologies to improve your experience. Cookies are small files stored on your device that help us analyze site usage, personalize content, and serve targeted advertisements. By using our site, you consent to our use of cookies. You may disable cookies through your browser settings, but some features of our site may not function as intended.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal obligations. We encourage you to review this policy periodically for the latest information on our privacy practices. Significant changes will be communicated via email or through a notice on our site.

11. Contact Us

For questions about this Privacy Policy or our data practices, please contact:

Thank you for trusting LiraSpin Online Casino. We are committed to protecting your privacy and ensuring a secure and enjoyable gaming experience.

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